FAQ

Do you have any questions? Then see if your question is listed below. Is your question and answer not here? Feel free to contact us via the contact form or send an e-mail to customer service@hfllaboratories.com

What are the shipping costs for my order?

Shipping costs vary by country. See the overview below:

Netherlands - order under € 100.- ex. VAT € 7.50
Netherlands - order above € 100.- ex. VAT postage paid

Belgium - Order under € 100.- € 12.50
Belgium - Order between € 100.- and € 150.- € 7.50
Belgium - Order above € 150.- Free postage

For other countries, please contact us or check the relevant site
by clicking on the little flag at the top right of your screen.

What price do I charge my customers?

In the price list, you can find all recommended prices for consumers. This price is a recommended price and can therefore always be adapted to your own practice.

How many products should I order?

You may order as much as you want from us. From a certain amount, shipping costs are free.

Within how many days will I receive my order?

Shipping time depends on the country where you wish to receive it. Provided you order before 1pm (NL time), it will take the following number of days:

Netherlands 1-2 days
Other European countries 3-4 days
Countries outside Europe 6-10 days

How long does it take for a nail fungus to disappear?

Every fungal infection is different. A lot of factors affect the duration of the recovery process such as: how long have you had a nail fungus? How old are you? How fast do the nails grow? The fastest results are achieved in six months others take 1.5 years. Unfortunately, we cannot give a guarantee time for the result as this has to do with stopping the source of the fungus and giving the nail time to grow out.

How often should I use the Solution Spray?

For best results, use the Solution Spray twice daily.

Can the products be used by pregnant and breastfeeding women?

All products can be used by pregnant and breastfeeding women. This is because the products do not enter the bloodstream. We do recommend that you check with your GP when using the Solution Drops to be on the safe side.

Are all products dermatologically tested?

Yes, all products are dermatologically tested and carry a European safety report.

Can all products be used by diabetic patients?

Yes, all products can be used by diabetic patients. The percentage of raw materials has been taken into account with each product.